Frequently Asked Questions
What is your return policy?
We offer 30-days-money-back-gurantee only on the product purchase price part of any purchase that has been placed on our online shop.
How long would the order processing last?
All orders are processed after successful receivement of the total gross purchase price on the invoice. It depends on the payment method but we are trying our best to process any order.
How much is the delivery?
We offer free delivery for puchases have been done in the Netherlands, Belgium, Luxembourg, Germany, Denmark, Poland, Czech Republic and Austria.
Our ECO-friendly delivery to Hungary is also free of charge.
We offer free delivery to any order that has a subjected total amount more than €200 for all EU member states. Currently our product offers are only available to the member states of the European Union. We plan to open our shop for the EEA area shortly.
Yes, you amy apply for a product exchange if you have a product exchange request please contact us for more information.